Enjoy Free Shipping for US and Free International Shipping for orders $150 and more.
U.S. SHIPPING POLICIES
It can take up to 3 business days for your order to be processed, packed and shipped. The processing and packing time is separate from the shipping time. The shipping estimated time is added on top of the processing time. Standard shipments will ship via UPS. You will receive a shipment notification email with tracking once your order has shipped.
INTERNATIONAL SHIPPING POLICIES
Please allow up to 3 business days for your order to be processed, packed and shipped. International orders shipped via USP and are typically delivered within 7-14 business days from the date that it is shipped, depending on your country. You will receive a shipment notification email with tracking once your order has shipped.
CUSTOMS, DUTIES & TAXES
All applicable customs and import duties, fees, taxes are the responsibility of the customer. We ship your package DDU (duties and taxes unpaid), and we do not collect the VAT, duties and/or taxes and cannot predict what your particular charges may be. If your order does require these additional charges, they must be paid by you in order for your package to clear customs. Some countries may require additional fees paid Collect on Delivery (COD). These fees are paid to the local carrier and are not collected by Civil.
Customs authorities require that we state the value of your order directly on your package. Customs agents have the right to release or deny release of your package, and in rare cases, they may also delay delivery.
Please note all our orders shipped from Europe to our distribution center in US.
We work closely with our trusted shipping partner to minimize the potential of items being delayed in customs on our international customers.
European Fashion Market is not responsible for the delayed delivery of packages due to any unforeseen weather or technical issues within the shipping company.
If you have any question, please email us firstname.lastname@example.org